Professional Services Directory

Painters • Handymen • Carpenters • Plumbers • Snowplowers • Landscaping • Babysitters • and more…

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Residents have requested the names of, especially Timberlake residents, who have businesses that can help them with tasks like house painting, lawn care, and light carpentry to home health care and dog or baby sitting. The Property Maintenance Department has a compiled a list of professional services, which will be constantly updated. Requests will include up to three names so you can choose for yourself.

* The Professional Services Directory is for information purposes only. It is not meant to either advertise, endorse, or exclude any business, nor is it required that anyone use it. It is strictly an informational resource. Those who do use any of the services on this list do so at their own risk.

Please call if you would like to be added to the list, for more information, or with any questions. Hard copy printouts are available upon request.

Christine Janz at 440-354-3296

How to Hire a Contractor—and get the job done right!

If you’ve got home projects on the agenda that will require hiring a contractor or two, here are a few suggestions on how to make sure you get the right contractor for the job.

DO’s ALWAYS get a minimum of three estimates from recommended contractors.

  • Ask family, friends and neighbors to recommend contractors, or use a contractor referral service. Expect estimates to come in close to each other if the contractors are bidding on the same project and scope of work and offering a similar quality of work and material.
  • ALWAYS check references.
  • Ask about the quality of the work performed and the contractor’s work ethics and practices. Whenever possible, see the finished work in person. You can also contact the Better Business Bureau (BBB) for a report on any company you’re considering hiring; call 216-241-7678 or visit www.cleveland.bbb.org.
  • ALWAYS find out exactly who will be performing the work.
  • Some contractors employ a crew while others, called general contractors, hire subcontractors for each project. If you’re considering a general contractor, find out which subcontractors will be used on your job and if they are registered; then check their references.
  • ALWAYS make sure the contractor is insured.
  • A contractor needs to carry three kinds of insurance: Liability, to cover damage to your home or injury to you or anyone at your home; Workers’ Compensation, to pay benefits related to injuries suffered by workers on your site; and Vehicle insurance, which protects you from liability if someone is injured while a worker is coming to your house with materials for your job.
  • ALWAYS insist on a written contract, no matter what size the job.
  • A detailed contract signed by both you and the contractor is essential before any work begins. Click for tips on what to cover in the contract.
  • ALWAYS request copies of all permits and inspections related to your project.
  • Doing so will ensure permit procedures are followed, and you will have important information for your house records.

DON’Ts Only the person / contractor who will be performing the work should get the permit, as he or she will be ultimately responsible for meeting the City’s code requirements.

  • NEVER pay in full upfront.
  • If a down payment is required for materials, pay only when the materials arrive on the job site. Putting money in escrow is another protective option. Pay the final installment only at the completion of the job and after the final  inspection, when applicable, by either Gary Gray, Village Maintenance and Zoning Inspector or the Lake County Building Department.
  • NEVER deal with a company that will provide only a P.O. Box as an address.
  • NEVER hire a contractor who insists that you obtain the permit on work that he/she will be performing.
  • Note: Village ordinance requires that subcontractors performing permit work must be registered regardless of whether the homeowner obtains the permit.

MISTAKES TO AVOID Do Not shop contractor price instead of contractor quality and reliability.

  • Failing to insist on a written contract that details the scope of the project, timeline, materials to be used, etc.
  • Paying upfront.

WHENEVER POSSIBLE Go with well-known businesses with at least 10 years’ experience.

  • Choose a contractor who belongs to a trade association, like the National Association of the Remodeling Industry (NARI) or National Association of Home Builders (NAHB). Associations typically set standards for members and can intervene in disputes.

HOW THE VILLAGE CAN HELP  The Village cannot recommend contractors, but can be of service in the following ways:

    • The Property Maintenance Department maintains a Professional Services Directory
    • Information on which projects require which permits and at what cost is also available from Gary Gray in the Zoning and Maintenance Department